Struan Baptie Property Management was established in 2011 by Struan Baptie when, after several years of managing his own properties and working for J & E Shepherd Chartered Surveyors for 9 years, he decided to offer Landlords the standard of service that he himself would be happy with.
Struan is committed to providing a high standard of professionalism, reliability and frequent communication to all our landlords and tenants. Struan is contactable 7 days a week to deal rapidly with any problems that arise.
Struan is fully qualified and has achieved the Level 6 Award in Residential Letting and Property Management Scotland to comply with the Register of Letting Agents.
Melissa joined Struan shortly after in October 2011, having worked together previously at J & E Shepherd. Melissa has over 15 years’ experience in the rental market and deals with the day-to-day administrative tasks in the office. Melissa deals with all client accounts and rental payments.
Struan and Melissa continued to work well together and mainly through word of mouth and referrals, Struan Baptie Property Management Ltd went from strength to strength.
Carole joined our team in May 2018 initially as Receptionist where she undertook various administrative duties which has given her a good grounding for her role as Property Administrator.
With excellent customer service skills, Carole strives to ensure each client and tenant’s requirements are met to a very high standard.
Carole is also an excellent baker and often treats the team to her home baking!
Our key aim is to make the rental and management of your property seamless and hassle free, so we’re happy to meet you at your property or in our office. As a small team we keep each other informed on a regular basis of any problems or queries that arise throughout each day, which we feel is vital to providing that extra bit of excellent service.
